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An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
The former AFC barrier gates at Southern Cross station in the Melbourne Metcard AFC System. An automated fare collection (AFC) system is the collection of components that automate the ticketing system of a public transportation network – an automated version of manual fare collection. An AFC system is usually the basis for integrated ticketing.
While a mobile phone is compatible with an e-ticket, mobile ticketing is a distinct system. There are several methods of implementing a mobile ticketing system, with varying degrees of complexity and transparency depending on the underlying technology. Mobile tickets may lessen the potential for scalping (touting) and fraud. [6] [7]
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
An electronic ticket is a method of ticket entry, processing, and marketing for companies in the airline, railways and other transport and entertainment industries. Airline ticket [ edit ]
In the airline industry, available seats are commonly referred to as inventory. The inventory of an airline is generally classified into service classes (e.g. economy, premium economy, business or first class) and any number of fare classes, to which different prices and booking conditions may apply.
The MARS-1 train ticket reservation system was designed and planned in the 1950s by the Japanese National Railways' R&D Institute, now the Railway Technical Research Institute, with the system eventually being produced by Hitachi in 1958. [6] It was the world's first seat reservation system for trains. [7]
A toll ticket formerly used on the Pennsylvania Turnpike. A ticket system, also known as a closed toll collection system, is a system used on some toll roads in which a user pays a toll rate based on the distance traveled from their originating entrance to their destination exit.
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