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  2. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  3. Mobile ticketing - Wikipedia

    en.wikipedia.org/wiki/Mobile_ticketing

    While a mobile phone is compatible with an e-ticket, mobile ticketing is a distinct system. There are several methods of implementing a mobile ticketing system, with varying degrees of complexity and transparency depending on the underlying technology. Mobile tickets may lessen the potential for scalping (touting) and fraud. [6] [7]

  4. OTRS - Wikipedia

    en.wikipedia.org/wiki/OTRS

    OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).

  5. Jira (software) - Wikipedia

    en.wikipedia.org/wiki/Jira_(software)

    Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.

  6. Electronic ticket - Wikipedia

    en.wikipedia.org/wiki/Electronic_ticket

    An electronic ticket is a method of ticket entry, processing, and marketing for companies in the airline, railways and other transport and entertainment industries. Airline ticket [ edit ]

  7. Automated fare collection - Wikipedia

    en.wikipedia.org/wiki/Automated_fare_collection

    The former AFC barrier gates at Southern Cross station in the Melbourne Metcard AFC System. An automated fare collection (AFC) system is the collection of components that automate the ticketing system of a public transportation network – an automated version of manual fare collection. An AFC system is usually the basis for integrated ticketing.

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