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In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. 1.12 million customers were eligible to claim up to a $30 refund. [62]
That led Ticketmaster to cancel ticket sales to the general public later. Ticketmaster executives later acknowledged that a “staggering” number of bots and scalpers had infiltrated the ...
Some Ticketmaster users are encountering a mysterious situation where expensive concert tickets they purchased are getting transferred out of their accounts without their permission.. According to ...
The European Union allows residents of member states to seek refunds for goods and services purchased outside of a shop, such as by telephone, mail order or in response to a door-to-door sales pitch, to cancel the transaction, return any purchase and obtain a refund within fourteen days. [3]
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A ticket bot is a software program that automates the process of searching for and buying tickets to events on ticket vendor platforms, such as Ticketmaster. Using bots, a broker can automate the process of searching for and buying tickets so that it happens in a flash, and conduct hundreds or even thousands of transactions at the same time.
Ticketmaster's data security incident. According to Ticketmaster's website, the company "discovered unauthorized activity on an isolated cloud database hosted by a third-party data services provider."
If so, then go ahead and cancel it. Whether you’ve canceled the card by phone or by mail, it’s best to follow up with a certified letter announcing that you have requested to close the account. 6.