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The NYC Civilian Complaint Review Board (CCRB) is a civilian oversight agency with jurisdiction over the New York City Police Department (NYPD), the largest police force in the United States. A board of the Government of New York City , the CCRB is tasked with investigating, mediating and prosecuting complaints of misconduct on the part of the ...
It was created in June 2007 by the Department of Administrative Reforms & Public Grievances. [2] Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments.
Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
The Crime and Criminal Tracking Networks and Systems, abbreviated to CCTNS, is a project under the Indian government for creating a comprehensive and integrated system for effective policing through e-Governance. [2] The system includes a nationwide online tracking system by integrating more than 14,000 police stations across the country.
The Police Complaints Authority were to be established at the state and district levels following the judgement by the 2006 Supreme Court of India, in the Prakash Singh and Ors. v. Union of India and Ors. AIR 2006 SCC 1 Case, [7] in response to the huge volume of complaints against the police and the endemic lack of accountability. [8] [9]
TERM Cells analyze and resolve complaints received through the Public Grievance (PG) portal or from other sources. TERM Cells were given the task of checking the compliance of EMF radiation norms, as prescribed by Government, in 2010. TERM Cells collect a fee from operators for carrying out EMF testing. [3]
The Bill seeks to confer on every citizen the right to time-bound delivery of specified goods and services and to provide a mechanism for Grievance Redressal.The Bill makes it mandatory for every public authority to publish a Citizen's Charter within six months of the commencement of the Act, failing which the official concerned would face action, including a fine of up to Rs. 50,000 from his ...
The department acts as a facilitator, in consultation with central ministries/departments, states/UT administrations, organisations and individuals, to improve government functioning through administrative reforms in the spheres of restructuring the government, process improvement, organisation and methods and grievance handling, and by ...