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A service delivery platform (SDP) is a set of components that provides a service(s) delivery architecture (such as service creation, session control and protocols) for a type of service delivered to consumer, whether it be a customer or other system.
The United States Digital Service (USDS) is a technology unit [2] [3] housed within the Executive Office of the President of the United States and established by Congressional appropriations. [4] In 2025, it was publicly renamed and reorganized as the United States DOGE Service , which includes the self-styled Department of Government ...
GDS is intended to "drive service delivery to digital across government and provide support, advice and technical expertise for departments as they develop new digital delivery models". This strategy is focussed on the application of Agile software development and Lean software development methodologies, supplied primarily via small and medium ...
E-service (or eservice) is a highly generic term usually referring to ‘The provision of services via the Internet (the prefix 'e' standing for ‘electronic’, as it does in many other usages), thus e-Service may also include e-Commerce, although it may also include non-commercial services (online), which is usually provided by the government.’ (Alexei Pavlichev & G. David Garson, 2004: ...
For example, with respect to public e-service, public agencies are the service provider and citizens as well as businesses are the service receiver. For public e-service the internet is the main channel of e-service delivery while other classic channels (e.g. telephone, call center, public kiosk, mobile phone, television) are also considered. [1]
Digital distribution, also referred to as content delivery, online distribution, or electronic software distribution, among others, is the delivery or distribution of information or materials through digital platforms. [1]
What started out as a digital payments service has since evolved to include both credit and banking. Sea’s revenue for digital finance grew to $2.4 billion for 2024, up 34.6%.
A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.