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Direct Line is renowned for having transformed financial services in the United Kingdom. [2] The mascot had altered slightly over the years; being accompanied by a red mouse on wheels to represent the company's website in 2005, which was dropped in 2020, with another re brand leaving the phone on its own once more. [2]
The group owns a number of general insurance brands operating within the United Kingdom, including Direct Line, Direct Line for Business, Churchill, Privilege, Darwin and Green Flag. Direct Line is a company that specialises in selling insurance and other financial services, sold directly to consumers by telephone and the internet. [23]
Customers can use a courtesy phone to seek information, such as where to find further transport or a person trying to meet them. Some courtesy phones provide a direct line to a number of advertised businesses, such as motels or taxis. [4] [5] They may be located near baggage claim, ticketing areas, and security checkpoints. [6]