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After 21 days, the baggage is considered lost and the airline is liable for it and its contents. ... limit the compensation amounts for "loss of, damage to, or the delay in delivery of baggage or ...
By that point, Shuster didn’t trust much in United’s processes. “So I jumped on the plane, flew to Chicago, got to baggage claim, and it took them 30 seconds to give me my bag,” she says.
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Baggage claim area at the Baltimore-Washington International Thurgood Marshall Airport in 2002. The baggage carousels shown have since been replaced with more modern two-level units. Baggage carousel. In airport terminals, a baggage reclaim area is an area where arriving passengers claim checked-in baggage after disembarking from an airline ...
Most lost luggage is quickly sent by the airline to the correct destination. Airlines will often reimburse passengers for toiletries, clothing, and other essentials if the arrival airport is away from the passenger's home area. In most cases, when delayed luggage arrives, a courier service will deliver it to the passenger's home or hotel.
Previously, every airline had its own system, which made the sharing and aggregation of flight delay information difficult. IATA standardised the flight delay reporting format by using codes that attribute cause and responsibility for the delay; this supports aviation administration and logistics and helps to define any penalties arising.
In this case, a significant delay means the bag was not delivered within 12 hours of the passenger's domestic flight arriving at its gate, or 15 to 30 for international flights - depending on the ...
The Montreal Convention changes and generally increases the maximum liability of airlines for lost baggage to a fixed amount 1,288 SDR per passenger (the amount in the Warsaw Convention is based on weight of the baggage). It requires airlines to fully compensate travelers the cost of replacement items purchased until the baggage is delivered ...