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  2. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    There is a substantial early history of scholarly work on due process, and union and non-union grievance procedures within organizations. This work focused primarily on rights-based conflict resolution between union and non-union workers and their managers. Scholarly work has evolved to cover both a wider range of conflict management channels ...

  3. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  4. Grievance (labour) - Wikipedia

    en.wikipedia.org/wiki/Grievance_(labour)

    Though the grievance process does provide for a structured and often fair procedure to dealing with conflicts within the workplace, there are also certain disadvantages present. In some cases, employees and employers alike can see the inclusion of a third-party arbitrator as a way in which they lose specific rights or control over the situation ...

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    Examples include: complaining directly to the company or a representative, expressing opinions to friends and family, and sending correspondence to an agency such as the Better Business Bureau. Consequently, the third unique characteristic of a consumer complaint can be identified if the consumer complains in multiple ways.

  6. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    In 1947, ASME adopted a symbol set derived from Gilbreth's original work as the ASME Standard for Process Charts. Business process mapping, also known as process charting, has become much more prevalent and understood in the business world in recent years. Process maps can be used in every section of life or business. The Major Steps of Process ...

  7. Report: 76ers filing grievance with league over officiating ...

    www.aol.com/sports/report-76ers-filing-grievance...

    The team will say in the grievance that the Sixers have “been disadvantaged more than any other team” in the league when it comes to officiating, per the report. The end of Game 2 was chaotic.

  8. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A process step, usually called an activity, is denoted by a rectangular box. A decision is usually denoted by a diamond. A flowchart is described as "cross-functional" when the chart is divided into different vertical or horizontal parts, to describe the control of different organizational units.

  9. Biggest problems facing College Football Playoff remain — and ...

    www.aol.com/sports/biggest-problems-facing...

    After all the hand-wringing and consternation, the first 12-team playoff is set. If three simple changes were made, there would be a lot less fretting — and it would put the sport (and the ...