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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

3. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

4. Clear your browser's cache on AOL Desktop Gold

   help.aol.com/.../using-the-web-in-aol-desktop-gold

   4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

5. Fix blank video issues in AOL Desktop Gold

   help.aol.com/articles/fix-blank-video-issues-in...

   1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the Browser settings, click the General tab. 4. Check the Disable browser hardware acceleration box.

6. Beta - Main

   beta.aol.com

   December #3 12/17: updated browser, crash fixes, auto sign on fixes, and much more! December #2 12/12: incorrect browser user agent, new way to clear formatting in write mail! December #1 12/10: updated browser, fixed .net 8 install for 32 bit OS

7. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

8. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

9. Fix problems with Games on AOL.com - AOL Help

   help.aol.com/articles/troubleshooting-games-com...

   • Clear cookies, cache, history and footprints in your browser. • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers. See your computer manufacturer's manual or visit your video card manufacturer's website for more information.