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While we continuously monitor for suspicious activity, you also play an important role in keeping your account secure by following safe online practices. Learn how you're notified and what to do to secure it from government-backed actors or hackers.
Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.
A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.
Having a password manager like LastPass can help make this process much faster and easier. Scan all your devices – Download a reputable anti-virus program that will scan your devices for malware ...
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Email is a very widely used communication method. If an email account is hacked, it can allow the attacker access to the personal, sensitive or confidential information in the mail storage; as well as allowing them to read new incoming and outgoing email - and to send and receive as the legitimate owner.
• Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL. • Update your Windows or Mac OS operating system to repair necessary programs, hardware and devices. Enabling automatic updates on your computer will do this ...
Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Recent activity - Devices or browsers that recently signed in. • Apps connected to your account - Apps you've given permission to access your info.