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Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
After switching on the phone, if the PIN security function is active, the user is required to enter a 4-8 digit PIN to unlock the SIM card and connect to the mobile network. Without this, functions such as phone calls (except for emergency calls), text messages and mobile data will not be available.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
A SIM lock, simlock, network lock, carrier lock or (master) subsidy lock is a technical restriction built into GSM and CDMA [1] mobile phones by mobile phone manufacturers for use by service providers to restrict the use of these phones to specific countries and/or networks.
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GSM: (SIM unlock) globe smart sun Alltel or Verizon Wireless do not use any type of subsidy locks on their CDMA phones. Default Code:000000 or 123456 or 654321 Prepaid cellphones from Alltel & Verizon Wireless come locked from the store, but Verizon Wireless prepaid cellphones can be unlocked with a call to Verizon.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
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