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Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Restore emails accidentally deleted. 1. Click the Trash folder. 2. Select the message you want to restore. 3. Click Restore to inbox at the top of the page.
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Gmail: Scroll way down past 'all mail' and right above 'trash.' Outlook: Scroll right past 'sent mail' to a folder marked 'junk.' Hotmail: Beneath 'inbox,' find a category called 'folders;' the ...
You'll also have options to delete it (it will either "delete forever," or it will be sent to your Trash, which you can empty at another time), move it to another folder or create a filter to make ...
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails. 5. Click Save.