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2. Cisco Webex - Wikipedia

   en.wikipedia.org/wiki/Cisco_WebEx

   It was founded as WebEx in 1995 and acquired by Cisco Systems in May 2007. Its headquarters are in San Jose, California. [2] Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. [3] All Webex products are part of the Cisco Systems collaboration portfolio. [4]

3. Afiniti - Wikipedia

   en.wikipedia.org/wiki/Afiniti

   According to the company, its software uses AI to boost company's efficiency by "predicting interpersonal behavior" [10] between the callers and agents. [2] VentureBeat explains that "when a customer calls into a call center, Afiniti matches their phone number — either landline or cellphone — with any information tied to it from up to 100 ...

4. Agent-assisted automation - Wikipedia

   en.wikipedia.org/wiki/Agent-assisted_automation

   Fraud prevention is a specialized type of agent-assisted automation focused on reducing ID theft and credit card fraud.ID theft and credit card fraud are huge threats for call centers and their customers [1] and few good solutions exist, but new agent-assisted automation solutions are producing promising results.

5. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

6. Today's Wordle Hint, Answer for #1260 on Saturday, November ...

   www.aol.com/todays-wordle-hint-answer-1260...

   If you’re stuck on today’s Wordle answer, we’re here to help—but beware of spoilers for Wordle 1260 ahead. Let's start with a few hints.

7. Your money, the economy, taxes might change in 2025 ... - AOL

   www.aol.com/money-economy-taxes-might-change...

   One big new threat involves artificial intelligence scams that use fake images, texts, videos or other messages, often by impersonating a celebrity, politician, family member or friend in hopes of ...