Search results
Results from the WOW.Com Content Network
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.
In the 1990s and 2000s, remote work became facilitated by technology such as collaborative software, virtual private networks, conference calling, videotelephony, internet access, cloud computing, voice over IP (VoIP), mobile telecommunications technology such as a Wi-Fi-equipped laptop or tablet computers, smartphones, and desktop computers ...
The phenomenon of a virtual workplace has grown in the 2000s as advances in technology have made it easier for employees to work from anywhere with an internet connection. The virtual workplace industry includes companies that offer remote work solutions, such as virtual meeting (teleconference) software and project management tools. Consulting ...
Every unintended change in the configuration, by user mistake or due to a software error, results in additional calls. On-site setup by a technician: Sending a technician on-site is the most reliable approach from the provider's point of view, as the person ensures that the internet access is working, before leaving the customer's premises.
Alternatively, a machine (which may be a workstation or a network server) with screen, keyboard, and mouse can be set up to boot and run the VNC server as a service or daemon, then the screen, keyboard, and mouse can be removed and the machine stored in an out-of-the way location. Users commonly deploy VNC as a cross-platform remote desktop system.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
ConnectWise ScreenConnect, previously ConnectWise Control, is a self-hosted remote desktop software application. It was originally developed by Elsinore Technologies in 2008 under the name ScreenConnect , and is now owned by ConnectWise Inc.