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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Best practices • Don't enable the "use less secure apps" feature. • Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    While most junk email can seem like a minor annoyance, certain types of email can cause problems for not only you but other people you email. Sometimes these emails can contain dangerous viruses or malware that can infect your computer by downloading attached software, screensavers, photos, or offers for free products.

  4. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  5. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Once a victim has contacted a scammer, the scammer will usually instruct them to download and install a remote access program such as TeamViewer, AnyDesk, LogMeIn or GoToAssist. [ 21 ] [ 29 ] The scammer convinces the victim to provide them with the credentials required to initiate a remote-control session, giving the scammer complete control ...

  6. Malicious Software Removal Tool - Wikipedia

    en.wikipedia.org/.../Malicious_Software_Removal_Tool

    The last version of the tool that could run on Windows 2000 was 4.20, released on May 14, 2013. Starting with version 5.1, released on June 11, 2013, support for Windows 2000 was dropped altogether. Although Windows XP support ended on April 8, 2014, updates for the Windows XP version of the Malicious Software Removal Tool would be provided ...

  7. Rogue security software - Wikipedia

    en.wikipedia.org/wiki/Rogue_security_software

    Rogue security software is a form of malicious software and internet fraud that misleads users into believing there is a virus on their computer and aims to convince them to pay for a fake malware removal tool that actually installs malware on their computer. [1] It is a form of scareware that manipulates users through fear, and a form of ...

  8. Scam baiting - Wikipedia

    en.wikipedia.org/wiki/Scam_baiting

    For scams conducted via written communication, baiters may answer scam emails using throwaway email accounts, pretending to be receptive to scammers' offers. [4]Popular methods of accomplishing the first objective are to ask scammers to fill out lengthy questionnaires; [5] to bait scammers into taking long trips; to encourage the use of poorly made props or inappropriate English-language ...

  9. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.