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The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. [1] It documents the approved standard procedures for performing operations safely to produce goods and provide services. [ 2 ]
A procedure is a document that instructs workers on executing one or more activities of a business process. [1] It describes the sequence of steps, and specifies for each step what needs to be done, often including when the procedure should be executed and by whom.
A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .
The term safe work procedure (SWP) originated in Victoria, Australia, and is predominantly used as a risk management tool by industries throughout Australia, particularly in the mining sector. SWPs are also referred to using other terms, such as standard operating procedure (SOP). A safe work procedure is a step by step description of a process ...
Aircraft specific NATOPS manual cover. These manuals are typically about 2 inches thick. These are manuals for specific aircraft models containing standardized ground and flight operating procedures, training requirements, aircraft limitations, and technical data necessary for safe and effective operation of the aircraft.
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Most typically, an operating model is a living set of documents that are continually changing, like an organization chart. An operating model describes how an organization delivers value, as such it is a subset of the larger concept 'business model'.
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