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  2. 10 Products That Have Actually Gotten Better Over The Years - AOL

    www.aol.com/10-products-actually-gotten-better...

    3. Car Engines. When you trace the trajectory of how car engines have evolved over the years, it is wild. No kidding, cars back as far as 1970 would generally average a measly 5.7 years (anywhere ...

  3. Goods and services - Wikipedia

    en.wikipedia.org/wiki/Goods_and_services

    Goods are items that are usually (but not always) tangible, such as pens or apples. Services are activities provided by other people, such as teachers or barbers . Taken together, it is the production , distribution , and consumption of goods and services which underpins all economic activity and trade .

  4. Goods - Wikipedia

    en.wikipedia.org/wiki/Goods

    Tangible goods stacked in a warehouse. In economics, goods are items that satisfy human wants [1] and provide utility, for example, to a consumer making a purchase of a satisfying product. [2] Economics focuses on the study of economic goods, or goods that are scarce; in other words, producing the good requires expending effort or resources.

  5. Marketing mix - Wikipedia

    en.wikipedia.org/wiki/Marketing_mix

    A product refers to an item that satisfies the consumer's needs or wants. Products may be tangible (goods) or intangible (services, ideas, or experiences). Product design – features, quality; Product assortment – product range, product mix, product lines; Branding; Packaging and labeling

  6. Services marketing - Wikipedia

    en.wikipedia.org/wiki/Services_marketing

    Service products are conceptualized as consisting of a bundle of tangible and intangible elements: [46] Core service: the basic reason for the business; that which solves consumer problems Supplementary goods and services: supplements or adds value to the core product and helps differentiate the service from competitors (e.g. consultation, safe ...

  7. Customer benefit package - Wikipedia

    en.wikipedia.org/wiki/Customer_Benefit_Package

    A combination of a primary product with additional goods and services defines the total product to the customer. [1] In other words, a CBP is a combination of services and goods that adds value to the primary product acquired by the customer. The primary product is the "core" offering that attracts customers and satisfies their basic needs ...

  8. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    A product's durability for example, can seldom be observed directly; it usually must be inferred from various tangible and intangible aspects of the product. In such circumstances, images, advertising and brand names -inferences about quality rather than the reality itself- can be critical.

  9. Quality costs - Wikipedia

    en.wikipedia.org/wiki/Quality_costs

    Examples Tangible costs—factory accounts: Materials scrapped or junked; Labor and burden on product scrapped or junked; Labor, materials, and burden necessary to effect repairs on salvageable product; Extra operations added because of presence of defectives; Burden arising from excess production capacity necessitated by defectives; Excess ...