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Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
We’d be happy to welcome you back! We have everything you need from email, to identity protection, to computer security and more. Take control of your digital life by contacting our customer service team.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted. • You didn't sign in to your account in the past 12 months.
1. Visit https://mail.aol.com. 2. Sign in with your username and password. 3. Click Contacts to see your Address Book.
All other customers should contact us to reactivate your AOL paid services. 1. Go to your My Account page. 2. Click My Services | Subscriptions. 3. Select your connection speed. 4. Click Select Plan on the plan you'd like to purchase. 5. Enter your payment info. This is required even if the card on file is still active. 6. Click Submit.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.