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If an employee's performance is unsatisfactory, the employer may set out a performance improvement plan (PIP) to help the employee improve. [3] [4] This may be because the employee is failing to meet the goals for their role or due to other problems such as poor behavior or interpersonal skills. [5]
Training and Development: develop and implement training programs and professional development opportunities for their employees. [ 33 ] Performance Management: design human resource metrics and implementing performance management systems to evaluate employee performance and align it with organizational goals.
In 2004, the water-park won the SWIM Award for their Front Line Employee Training Program using "The Fish Philosophy". The Wild Wadi is not the only company in Dubai to actively use the Fish! philosophy, even the American Hospital uses the video in customer service training for its front line staff.
The planning processes of most best practice organizations not only define what will be accomplished within a given time-frame, but also the numbers and types of human resources that will be needed to achieve the defined business goals (e.g., number of human resources; the required competencies; when the resources will be needed; etc.).
Employees assume personal responsibility and accountability for the outcomes of their work. Employees monitor their own performance and seek feedback on how well they are accomplishing their goals. Employees manage their performance and take corrective action when necessary to improve their and the performance of other group members.
When the training plan is well executed, the return on investment for the company is imminent and the result is an increase in productivity. On-the-job training is based on the requirements of the job description and is specific for each company. Every company is unique and requires a unique approach when it comes to creating a training program.
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