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The agency was created on July 1, 2011, by the merging of two other state agencies, the Connecticut Department of Environmental Protection and the Connecticut Department of Public Utility Control. [1] Daniel C. Esty was appointed as commissioner of the DEEP upon its creation in July 2011. Rob Klee served as commissioner of the department from ...
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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Toll-free directory assistance was provided by telecommunication providers, namely AT&T and Verizon, as mandated by the Federal Communications Commission. Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller.
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