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  2. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    Frank Farrington wrote to Mill Supplies in 1914 that this view ignores that customers can be dishonest, have unrealistic expectations or try to misuse a product in ways that void the guarantee: "If we adopt the policy of admitting whatever claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses."

  3. List of idioms of improbability - Wikipedia

    en.wikipedia.org/wiki/List_of_idioms_of...

    As a response to an unlikely proposition, "when pigs fly", "when pigs have wings", or simply "pigs might fly".[1]"When Hell freezes over" [2] and "on a cold day in Hell" [3] are based on the understanding that Hell is eternally an extremely hot place.

  4. Expectancy violations theory - Wikipedia

    en.wikipedia.org/wiki/Expectancy_violations_theory

    Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics.

  5. 12 Common Types of Negative Work Feedback (& How To Give It)

    www.aol.com/lifestyle/12-common-types-negative...

    12 Negative Feedback Examples And How To Give It. I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative ...

  6. Jennifer Love Hewitt, 45, says fans have a 'hard time ... - AOL

    www.aol.com/news/jennifer-love-hewitt-45-says...

    Jennifer Love Hewitt is speaking up about the unrealistic expectations that come with growing up in showbiz. "I feel like fans pick this you at this age that they love that they think represents ...

  7. Managing expectations: Ukraine worries about losing control ...

    www.aol.com/news/managing-expectations-ukraine...

    Ukraine and its supporters in the West say those unrealistic expectations could play into Russia’s hands, as Moscow is betting that NATO allies over time will tire of providing military aid to ...

  8. Barbie Doll (poem) - Wikipedia

    en.wikipedia.org/wiki/Barbie_Doll_(poem)

    The third stanza talks about the sexist expectations that patriarchal society has placed upon her. [12] As a girl, “she was advised to play coy, exhorted to come on hearty, exercise, diet, smile and wheedle.” [13] This list shows the expectations that are placed upon women in society. The patriarchal power within the society is what is ...

  9. Managers’ latest complaints about Gen Z: They lack soft ...

    www.aol.com/finance/managers-latest-complaints...

    They think Gen Z newbies also have unrealistic workplace expectations, more so than they used to, and three in four managers say it’s harder to train new hires in soft skills than in actual ...