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Problem discovery is an unconscious process which depends upon knowledge whereby an idea enters one's conscious awareness, problem formulation is the discovery of a goal; problem construction involves modifying a known problem or goal to another one; problem identification represents a problem that exists in reality but needs to be discovered ...
The general group problem solving model (GGPS model) is a problem solving methodology, in which a group of individuals will define the desired outcome, identify the gap between the current state and the target and generate ideas for closing the gap by brainstorming. The result is list of actions needed to achieve the desired results.
The nominal group technique (NGT) is a group process involving problem identification, solution generation, and decision-making. [1] It can be used in groups of many sizes, who want to make their decision quickly, as by a vote, but want everyone's opinions taken into account (as opposed to traditional voting, where only the largest group is considered). [2]
In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medical diagnosis, the healthcare industry (e.g., for epidemiology ...
Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?" five times, each time directing the current "why" to the answer of the ...
In discussions of problem structuring methods, it is common to distinguish between two different types of situations that could be considered to be problems. [17] Rittel and Webber's distinction between tame problems and wicked problems (Rittel & Webber 1973) is a well known example of such types. [17]
A root cause is the identification and investigation of the source of the problem where the person(s), system, process, or external factor is identified as the cause of the nonconformity. The root cause analysis can be done via 5 Whys or other methods, e.g. an Ishikawa diagram.
The former is an example of simple problem solving (SPS) addressing one issue, whereas the latter is complex problem solving (CPS) with multiple interrelated obstacles. [1] Another classification of problem-solving tasks is into well-defined problems with specific obstacles and goals, and ill-defined problems in which the current situation is ...