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2. Amazon Mechanical Turk - Wikipedia

   en.wikipedia.org/wiki/Amazon_Mechanical_Turk

   As of April 2019, Requesters paid Amazon a minimum 20% commission on the price of successfully completed jobs, with increased amounts for additional services [clarification needed]. [6] Requesters can use the Amazon Mechanical Turk API to programmatically integrate the results of the work directly into their business processes and systems.

3. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The layoffs impacted less than 1 percent of the global Amazon customer service workforce, the company said, but it was unclear what percentage of the customer service division's management team ...

4. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

5. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Courtney Summer Myers, a graphic designer and illustrator, has been looking for work since losing her job in November 2023 NBC Universal 4 months ago Transit workers who lost jobs when they didn't ...

6. 81 Times Customer Support Chats Were Completely Useless - AOL

   www.aol.com/lifestyle/81-times-customer-support...

   Chatbots are part of customer service, not a replacement for customer service, Hyken tells Bored Panda, adding that the best companies find the balance between digital and human.

7. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [ 3 ] Into the 2020s, the emergence of artificial intelligence based chatbots , such as ChatGPT , has brought increased capability and interest to the field of virtual assistant products and services.