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Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.
Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness.
A social relation is the fundamental unit of analysis within the social sciences, and describes any voluntary or involuntary interpersonal relationship between two or more conspecifics within and/or between groups. [1]
PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta.
B2B involves specific challenges at different stages. At their formation, organizations should be careful to rely on an appropriate combination of contractual and relational mechanisms. [4]
PT Telekomunikasi Indonesia (Persero) Tbk [2] (lit. ' Telecommunications Indonesia State-owned Public Limited Company ' [2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [4] with its corporate headquarters in Bandung and its operational headquarters in the Telkom Landmark Complex in ...
Oracle Corporation is an American multinational computer technology company headquartered in Austin, Texas. [5] Co-founded in 1977 by Larry Ellison, who remains executive chairman, Oracle ranked as the third-largest software company in the world by revenue and market capitalization as of 2020, [6] and the company's seat in Forbes Global 2000 was 80 in 2023.