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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  3. Service (economics) - Wikipedia

    en.wikipedia.org/wiki/Service_(economics)

    Service (economics) A restaurant waiter is an example of a service-related occupation. A service is an act or use for which a consumer, company, or government is willing to pay. [ 1] Examples include work done by barbers, doctors, lawyers, mechanics, banks, insurance companies, and so on.

  4. Business Model Canvas - Wikipedia

    en.wikipedia.org/wiki/Business_Model_Canvas

    The Business Model Canvas is a strategic management template used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition, [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating potential trade-offs.

  5. Operating model - Wikipedia

    en.wikipedia.org/wiki/Operating_model

    An operating model describes how an organization delivers value, as such it is a subset of the larger concept 'business model'. A business model describes how an organization creates, delivers and captures value and sustains itself in the process. An operating model focuses on the delivery element of the business model.

  6. Service economy - Wikipedia

    en.wikipedia.org/wiki/Service_economy

    Economic systems. Service economy can refer to one or both of two recent economic developments: The increased importance of the service sector in industrialized economies. The current list of Fortune 500 companies contains more service companies and fewer manufacturers than in previous decades. The relative importance of service in a product ...

  7. Long tail - Wikipedia

    en.wikipedia.org/wiki/Long_tail

    For example, if time progresses left to right, traditional retailers have focused on the area to the left of the chart, while online bookstores derive more sales from the area to the right. The long tail is the name for a long-known feature of some statistical distributions (such as Zipf , power laws , Pareto distributions and general Lévy ...

  8. Economies of scope - Wikipedia

    en.wikipedia.org/wiki/Economies_of_scope

    Economies of scope is an economic theory stating that average total cost of production decrease as a result of increasing the number of different goods produced. [ 2] For example, a gas station that sells gasoline can sell soda, milk, baked goods, etc. through their customer service representatives and thus gasoline companies achieve economies ...

  9. Supply and demand - Wikipedia

    en.wikipedia.org/wiki/Supply_and_demand

    Supply chain as connected supply and demand curves. In microeconomics, supply and demand is an economic model of price determination in a market. It postulates that, holding all else equal, the unit price for a particular good or other traded item in a perfectly competitive market, will vary until it settles at the market-clearing price, where ...