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  2. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information, usernames, passwords, or other account information. • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s ...

  4. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.

  5. Here's What to Do When You’re a Fraud or Scam Victim - AOL

    www.aol.com/heres-fraud-scam-victim-140000719.html

    Fraud alerts are free and last 90 days or seven years, depending on which type of alert you choose. To reach the three nationwide credit bureaus, just visit their website or give one of them a ...

  6. Here's how to spot a scam online - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...

  7. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to submit certain ...

  8. AOL Mail

    mail.aol.com

    You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.

  9. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet ...