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  2. WPS Office - Wikipedia

    en.wikipedia.org/wiki/WPS_Office

    WPS Office (an acronym for Writer, Presentation and Spreadsheets, [ 3] previously known as Kingsoft Office) is an office suite for Microsoft Windows, macOS, Linux, [ 4] iOS, [ 5] Android, [ 6] Fire OS and HarmonyOS [ 2] developed by Zhuhai -based Chinese software developer company, Kingsoft. It also comes pre-installed on Fire tablets.

  3. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  4. OpenOffice.org - Wikipedia

    en.wikipedia.org/wiki/OpenOffice.org

    OpenOffice.org ( OOo ), commonly known as OpenOffice, is a discontinued open-source office suite. Active successor projects include LibreOffice (the most actively developed [ 10][ 11][ 12] ), Apache OpenOffice [ 13] and Collabora Online . OpenOffice was an open-sourced version of the earlier StarOffice, which Sun Microsystems acquired in 1999 ...

  5. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

  6. Customer identity access management - Wikipedia

    en.wikipedia.org/wiki/Customer_Identity_Access...

    Customer (or consumer) identity and access management (CIAM) is a subset of the larger concept of identity access management (IAM) that focuses on managing and controlling external parties' access to a business' applications, web portals and digital services. [ 1][ 2] The biggest difference between typical IAM and CIAM is that CIAM gives its ...

  7. Remote work - Wikipedia

    en.wikipedia.org/wiki/Remote_work

    Collocated work is the case in which team members are at the same location. Distributed work is the term used to explain team members who are not in the same physical location when working on a project. There are many differences, similarities, benefits, and obstacles between these two types of work.

  8. Customer dynamics - Wikipedia

    en.wikipedia.org/wiki/Customer_dynamics

    Customer dynamics is an emerging theory on customer-business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone, email, Web and text, including those outside of organizational control like ...

  9. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow is a platform-as-a-service, that allows for the operation of enterprise and technical management support systems, such as IT service management and help desk functionality. The company's core business revolves around management of "incident, problem, and change" IT operational events.