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  2. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    A performance appraisal, also referred to as a performance review, performance evaluation, [ 1] (career) development discussion, [ 2] or employee appraisal, sometimes shortened to "PA", [ a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...

  3. RateMyProfessors.com - Wikipedia

    en.wikipedia.org/wiki/RateMyProfessors.com

    Launched. May 1999; 25 years ago. ( 1999-05) RateMyProfessors.com ( RMP) is a review site founded in May 1999 by John Swapceinski, a software engineer from Menlo Park, California, which allows anyone to assign ratings to professors and campuses of American, Canadian, and United Kingdom institutions. [ 1] The site was originally launched as ...

  4. Needs assessment - Wikipedia

    en.wikipedia.org/wiki/Needs_assessment

    Needs assessment. A needs assessment is a systematic process for determining and addressing needs, or "gaps", between current conditions, and desired conditions, or "wants". [1] Needs assessments can help improve policy or program decisions, individuals, education, training, organizations, communities, or products. [2]

  5. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    A performance indicator or key performance indicator ( KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [2] KPIs provide a focus for strategic and operational improvement, create an analytical ...

  6. Critical incident technique - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_technique

    The critical incident technique (or CIT) is a set of procedures used for collecting direct observations of human behavior that have critical significance and meet methodically defined criteria. These observations are then kept track of as incidents, which are then used to solve practical problems and develop broad psychological principles.

  7. File:Employee Performance Review Template.pdf - Wikipedia

    en.wikipedia.org/wiki/File:Employee_Performance...

    Summary. Description. Employee Performance Review Template.pdf. English: Tool for project implementation management. In order to successfully meet the needs of a programme/project, it is important to have a high performing Project Team comprising individuals who are both technically skilled and motivated to contribute to the project outcome.

  8. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  9. Annual professional performance review - Wikipedia

    en.wikipedia.org/wiki/Annual_professional...

    The Annual Professional Performance Review Plan (also known as an APPR) is the process by which New York state teachers and principals are evaluated on a yearly basis.. New York State Education Department requires that each of the 698 public-school entities around the state document, and requires that local board of education have a plan in place for reviewing the merits of each educator in ...