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Verizon Communications Inc. (/ v ə ˈ r aɪ z ən / və-RY-zən), is an American telecommunications company headquartered in New York City. [3] It is the world's second-largest telecommunications company (after China Mobile) by revenue and its mobile network is the largest wireless carrier in the United States, with 114.8 million subscribers as of March 31, 2024.
The Communications Workers of America ( CWA) is the largest communications and media labor union in the United States, representing about 700,000 members in both the private and public sectors (also in Canada and Puerto Rico ). [ 1][ 2] The union has 27 locals in Canada via CWA-SCA Canada (French: Syndicat des communications d'Amérique ...
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
Verizon. Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name Verizon Wireless. In a 2019 reorganization, Verizon moved the wireless products and services into the divisions Verizon Consumer and Verizon Business, and stopped using the Verizon Wireless name.
A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device. Originally, relay services were designed to be ...
The 2016 Verizon workers' strike was a labor action in the United States involving about 40,000 Verizon Communications landline and Verizon Fios workers. The strike, which began April 13, was organized by trade unions International Brotherhood of Electrical Workers and the Communications Workers of America, and represents the biggest labor action in the United States since the Verizon strike ...
Products. Network, Communications, Mobility, Cloud, Machine to Machine, Security. Parent. Verizon Communications. ASN. 701. Verizon Business (formerly known as Verizon Enterprise Solutions) is a division of Verizon Communications based in Basking Ridge, New Jersey, that provides services and products for Verizon's business and government clients.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
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related to: verizon communications careers job openings call center agent meaning dictionary