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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold may not be able to launch on your PC due to some compatibility issues with Flash Player. 1. Restart your computer. 2. Uninstall Flash Player PPAPI by accessing the Programs & Features window in the Control Panel. 3. Launch Desktop Gold.

  3. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    Temporarily disable your security application, such as your firewall or antivirus program, until you've successfully launched your game. Re-enable your security software immediately afterwards. Some antivirus or personal firewall applications incorrectly identify our games as viruses and disrupt or block the game.

  4. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. System Mechanic Software | 30-Day Free* Trial | AOL Products

    www.aol.com/products/utilities/system-mechanic

    Fix PC Problems. Repairs broken internet connections and stops random crashes, restarts, etc. ... Identifies unwanted startup programs that slow you down by launching and running without your ...

  6. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.

  7. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    Most modern browsers employ pop-up blockers to keep away the annoying ads or offers that can overwhelm your experience online. While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail.

  8. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    1. Click Start, and then click Control Panel. Note: If you are using Windows 8, you can find the Control Panel by moving the mouse pointer to the top right of the Desktop screen and then clicking on Settings. 2. Click System and Security. Note: If the View by is set to either Large icons or Small icons, click Windows Firewall, and then skip to ...

  9. Loading, activating and deactivating PRIVATE WiFi - AOL Help

    help.aol.com/articles/loading-activating-and...

    To learn how to manage both of these automatic controls, check out our article PRIVATE WiFi™ Quick Start Guide. You can manually load PRIVATE WiFi if it is not set up to automatically load. On a PC or Mac, click on the PRIVATE WiFi desktop icon. To manually load PRIVATE WiFi on a PC: 1. Click Start. 2. Click All Programs. 3. Click PRIVATE WiFi.