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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Complaints against US airlines rose by nearly 29 percent in 2023, but not all carriers came in for the same level of passenger discontent. The three airlines with the highest ratio of complaints ...
To fly with an emotional support animal (ESA) on participating airlines, a traveler generally needs a letter from a licensed mental health professional (LMHP), such as a psychologist or psychiatrist.
JetBlue Airlines Flight 1052 JetBlue Airlines Flight 1052: After the August 9, 2010, flight from Pittsburgh had landed at New York's Kennedy Airport, flight attendant Steven Slater, 39, of Belle Harbor, Queens, New York, got on the public-address system and launched into a verbal tirade against the passengers, telling them they could "go fuck ...
Emery Worldwide Airlines began operations in the early 1980s with a fleet composed mainly of Boeing 727 and Douglas DC-8 freighter aircraft. It flew scheduled nighttime routes to and from Emery Worldwide’s freight sortation hub in Dayton, OH, and connecting flights to Emery's European hub in Maastricht, Netherlands.
In late 2022, the court's administrator filed a complaint against Cocroft, accusing her of yelling at and belittling staff members, pitting employees against each other and talking about the ...
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The airline also is seeking an injunction against Cooperstock for posting the contact information of a manager at United. [13] United argues that having this information violates the employee's privacy. [14] Ellen Roseman of the Toronto Star said "The case has gained widespread publicity and sent a chill down the backs of many gripe site owners."