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  2. Knowledge worker - Wikipedia

    en.wikipedia.org/wiki/Knowledge_worker

    Knowledge work can be differentiated from other forms of work by its emphasis on "non-routine" problem solving that requires a combination of convergent and divergent thinking. [2] But despite the amount of research and literature on knowledge work, there is no succinct definition of the term. [3]

  3. Insight phenomenology - Wikipedia

    en.wikipedia.org/wiki/Insight_phenomenology

    Problem-solvers do not show increase in feelings of "warmth" as they draw nearer to a solution of an insight problem. This supports the Gestaltist view that there is something special about insightful problem solving, as opposed to noninsightful, routine problem solving. [3] The Three-Process View: There are three different kinds of insights ...

  4. Lateral thinking - Wikipedia

    en.wikipedia.org/wiki/Lateral_thinking

    A study on engineering students' abilities to answer very open-ended questions suggests that students showing more lateral thinking were able to solve the problems much quicker and more accurately. [15] Lateral problem "solving" Lateral thinking often produces solutions that appear "obvious" in hindsight.

  5. Adaptive expertise - Wikipedia

    en.wikipedia.org/wiki/Adaptive_expertise

    Classic experts are defined as being efficient when solving problems that are routine. When presented with a problem that is not routine, or when transferring into a different situation, the adaptive expert may innovate. Schwartz, Bransford and Sears [4] have graphically illustrated these two dimensions of expertise. On the horizontal axis ...

  6. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    The former is an example of simple problem solving (SPS) addressing one issue, whereas the latter is complex problem solving (CPS) with multiple interrelated obstacles. [1] Another classification of problem-solving tasks is into well-defined problems with specific obstacles and goals, and ill-defined problems in which the current situation is ...

  7. Situation puzzle - Wikipedia

    en.wikipedia.org/wiki/Situation_puzzle

    N/a (or stating "irrelevant") is used when a question is not applicable to the current situation or when a "yes" or "no" answer would not provide any usable information to solving the puzzle. Irrelevant, but assume yes (or no ) is used when the situation is the same regardless of what the correct answer to the question is, but assuming one ...

  8. Divergent thinking - Wikipedia

    en.wikipedia.org/wiki/Divergent_thinking

    Divergent thinking is a thought process used to generate creative ideas by exploring many possible solutions. It typically occurs in a spontaneous, free-flowing, "non-linear" manner, such that many ideas are generated in an emergent cognitive fashion.

  9. Problem structuring methods - Wikipedia

    en.wikipedia.org/wiki/Problem_structuring_methods

    Problem structuring methods (PSMs) are a group of techniques used to model or to map the nature or structure of a situation or state of affairs that some people want to change. [1] PSMs are usually used by a group of people in collaboration (rather than by a solitary individual) to create a consensus about, or at least to facilitate ...