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2. Comparison of VoIP software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_VoIP_software

   This is a comparison of voice over IP (VoIP) software that examines applications and systems used for conducting voice and multimedia communications across Internet Protocol (IP) networks. VoIP technology has transformed telecommunications by offering alternatives to traditional telephony systems while providing enhanced features and cost savings.

3. Telax Hosted Call Center - Wikipedia

   en.wikipedia.org/wiki/Telax_Hosted_Call_Center

   Telax Hosted Call Center, is the trading name of Telax Voice Solutions Inc., formerly Telax Systems Inc. A privately held application service provider delivering automatic call distribution (ACD), self-service IVR, business intelligence tools and VoIP services, to a network of enterprises, government organizations, ISPs and other service providers across North America.

4. List of VoIP companies - Wikipedia

   en.wikipedia.org/wiki/List_of_VoIP_companies

   Cloud-based Communications, VoIP and IVR Ooma: Palo Alto, California: United States: VoIP communications for small businesses, home and mobile Radvision: New Jersey: United States: Video conferencing and telepresence technologies RingCentral: Belmont, CA and London: United States and UK: Cloud-based telephone systems Sipgate: Düsseldorf: Germany

5. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   When an IVR system answers multiple phone numbers, the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script. Call centers use IVR systems to identify and segment callers.

6. 3CX - Wikipedia

   en.wikipedia.org/wiki/3CX

   In 2006, 3CX released the 3CX Phone System as a free IP PBX for use in a Microsoft Windows environment. [ 1 ] The phone system's first commercial edition, v6.0, was released a year later in 2007. Reviews of the product have noted its easy configuration, management, and hardware compatibility.

7. IP PBX - Wikipedia

   en.wikipedia.org/wiki/IP_PBX

   An IP PBX is a PBX system with IP connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack. Voice over IP (VoIP) gateways can be combined with traditional PBX functionality to allow businesses to use their managed intranet to help reduce long distance expenses and take ...