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The Pakistan Citizen's Portal launched its web-based services and helpline on 28 September 2020. [6] [7] In October 2020, manual complaint lodging facility was provided at the dashboards of government offices for illiterate and physically challenged people. [8]
The Ministry of Water Resources (Pakistan) Urdu: وزارت آبی وسائل, wazarat-e- aabi wasail (abbreviated as MoWR) is a Pakistan Government's federal and executive level ministry created on 4 August 2017 by then-Prime Minister Shahid Khaqan Abbasi. The ministry is headed by Pakistan Secretary of Water Resources.
The number of complaints escalated to the Consumer Council for Water by households rose by almost a third in 2023-24. Household water complaints spike amid environment and meter concerns Skip to ...
Banking Mohtasib Pakistan: This institution focuses on addressing grievances related to banking services, ensuring fairness and transparency in the banking sector. Federal Insurance Ombudsman : Responsible for handling complaints and disputes concerning insurance services provided by federal entities, this ombudsman agency plays a vital role in ...
The Pakistan Water & Power Development Authority (Urdu: واٹر اینڈ پاور ڈویلپمنٹ اتھارٹی), colloquially known as WAPDA, is a Pakistani government-owned public utility agency maintaining hydropower and water in Pakistan, although it does not manage thermal power plants.
Water supply service quality is often insufficient in Pakistan. One document criticizes the MDG's methodology for only taking into account coverage figures, without giving attention to adequate service quality. [10] Continuity of supply and water quality are two important elements of drinking water service quality.
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Complaints that cannot be lodged include those that are subjudice before a court or tribunal or authority on the date of receipt of the complaint; relate to assessment of income, determination of liability of tax or duty, classification or valuation of goods, interpretation of law in respect of which legal remedies of appeal are available ...