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Gabriel Brothers, Inc. (doing business as Gabe's) is an American off-price department store chain headquartered in Morgantown, West Virginia, United States.As of 2023, there are 131 Gabe’s stores and 38 Old Time Pottery stores across 20 states, with the support of six distribution centers serving the Mid-Atlantic, Midwest, and Southeast.
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A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
A 2008 survey found that only 3.5% of Chinese consumers were satisfied with their online shopping experience. [37] A 2020 Arizona State University survey found that customer satisfaction in the United States is deteriorating. Roughly two-thirds of survey participants reported feeling "rage" over their experiences as consumers.
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Net promoter score (NPS) is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague. [1]
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