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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
The ROKR E1 is a re-badged Motorola E398 candybar style phone (it was originally called the E790) with Apple-licensed technology to play back iTunes Music Store purchased music. It features a music player with an interface similar to that of Apple's iPod music players.