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  2. Likert scale - Wikipedia

    en.wikipedia.org/wiki/Likert_scale

    The neutral option can be seen as an easy option to take when a respondent is unsure, and so whether it is a true neutral option is questionable. A 1987 study found negligible differences between the use of "undecided" and "neutral" as the middle option in a five-point Likert scale. [11] Likert scales may be subject to distortion from several ...

  3. Response bias - Wikipedia

    en.wikipedia.org/wiki/Response_bias

    Response bias is a general term for a wide range of tendencies for participants to respond inaccurately or falsely to questions. These biases are prevalent in research involving participant self-report, such as structured interviews or surveys. [1] Response biases can have a large impact on the validity of questionnaires or surveys. [1] [2]

  4. Questionnaire construction - Wikipedia

    en.wikipedia.org/wiki/Questionnaire_construction

    Matrix questions – Identical response categories are assigned to multiple questions. The questions are placed one under the other, forming a matrix with response categories along the top and a list of questions down the side. This is an efficient use of page space and the respondents' time.

  5. Scale (social sciences) - Wikipedia

    en.wikipedia.org/wiki/Scale_(social_sciences)

    Likert scale – Respondents are asked to indicate the amount of agreement or disagreement (from strongly agree to strongly disagree) on a five- to nine-point response scale (not to be confused with a Likert scale). The same format is used for multiple questions. It is the combination of these questions that forms the Likert scale.

  6. Social-desirability bias - Wikipedia

    en.wikipedia.org/wiki/Social-desirability_bias

    In social science research social-desirability bias is a type of response bias that is the tendency of survey respondents to answer questions in a manner that will be viewed favorably by others. [1] It can take the form of over-reporting "good behavior" or under-reporting "bad" or undesirable behavior.

  7. Conflict (process) - Wikipedia

    en.wikipedia.org/wiki/Conflict_(process)

    The two variables deal on the one hand with the question of whether the goals or interests of the two conflict parties are achieved and on the other hand with the question of how cooperativity is maintained. Kenneth W. Thomas and Ralph H. Kilmann published a rating system in 1974.

  8. Discrete choice - Wikipedia

    en.wikipedia.org/wiki/Discrete_choice

    Example: On a 1-5 scale where 1 means disagree completely and 5 means agree completely, how much do you agree with the following statement. "The Federal government should do more to help people facing foreclosure on their homes." A multinomial discrete-choice model can examine the responses to these questions (model G, model H, model I ...

  9. Participation bias - Wikipedia

    en.wikipedia.org/wiki/Participation_bias

    If there is no significant difference this is an indicator that there might be no non-response bias. In e-mail surveys those who didn't answer can also systematically be phoned and a small number of survey questions can be asked. If their answers don't differ significantly from those who answered the survey, there might be no non-response bias.