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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  3. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    Unblock yahoo.com in any antivirus software, which may have built-in ad blocker; Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual; Check all the icons in the browser navigation bar for a possible ad blocker, and disable/remove them

  4. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    Most modern browsers employ pop-up blockers to keep away the annoying ads or offers that can overwhelm your experience online. While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail.

  5. Remove or temporarily hide ads in AOL Mail

    help.aol.com/articles/ad-free-aol-mail

    A new ad appears if you refresh the page or perform some actions. • Most Ads - Click the "X" or Options icon and Dislike this ad to remove that specific ad and provide feedback. • The right-side ad - Click "X" and then Stop seeing this ad to temporarily hide the ad.

  6. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Change any of the following settings, then click Save to finalize your selection: • Cc/Bcc Select whether or not you want Cc/Bcc displayed. • Default Compose Mode Select how you want the compose screen displayed.

  7. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Recent activity - Devices or browsers that recently signed in. • Apps connected to your account - Apps you've given permission to access your info.

  8. Inappropriate advertising on AOL

    help.aol.com/articles/inappropriate-advertising...

    Always keep your Microsoft Windows operating system up to date and ensure that the latest security updates are installed using the Windows Update utility. Use antivirus software to protect your computer from viruses and other malware and always keep your antivirus definitions and databases up-to-date.

  9. I see ads after activating Ad-Free Mail for AOL Desktop Gold

    help.aol.com/articles/ads-after-activating-ad...

    The ad-free mail benefit is exclusive to AOL Desktop Gold software for Windows 7 and above. Older versions of AOL Desktop aren't supported. If you access AOL Mail from a desktop or mobile web browser, or using the AOL app, you'll still see paid ads. If you've activated Ad-Free Mail for AOL Desktop Gold, have signed out of Desktop Gold and ...