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According to the ILO, a job is defined as "a set of tasks and duties performed, or meant to be performed, by one person, including for an employer or in self-employment." Occupation refers to the kind of work performed in a job, and the concept of occupation is defined as "a set of jobs whose main tasks and duties are characterized by a high ...
A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
Clerical duties that involve the ordering of equipment, office supplies and other inventory that is required [6] Personal Assistants are commonly associated with assisting an office manager to maintain the efficiency of their day-to-day work; this is through providing secretarial support and assistance. Becoming a personal assistant requires ...
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
The job is usually low-skilled, so veteran staff are often employed on a temporary basis after a large survey or census has been completed. However, most companies handling large amounts of data on a regular basis will spread the contracts and workload across the year and will hire part-time .
White House receptionist William Simmons at his desk in 1946, conversing with a visitor. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting ...
A clerk is a white-collar worker who conducts record keeping as well as general office tasks, or a worker who performs similar sales-related tasks in a retail environment. The responsibilities of clerical workers commonly include record keeping, filing, staffing service counters, screening callers, and other administrative tasks. [1]
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