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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  3. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

  5. 5S (methodology) - Wikipedia

    en.wikipedia.org/wiki/5S_(methodology)

    5S (methodology) 5S ( Five S) is a workplace organization method that uses a list of five Japanese words: seiri (整理), seiton (整頓), seisō (清掃), seiketsu (清潔), and shitsuke (躾). These have been translated as 'sort', 'set in order', 'shine', 'standardize', and 'sustain'. [ 1] The list describes how to organize a work space for ...

  6. Forensic accounting - Wikipedia

    en.wikipedia.org/wiki/Forensic_accounting

    Forensic accounting, forensic accountancy or financial forensics is the specialty practice area of accounting that investigates whether firms engage in financial reporting misconduct, [1] or financial misconduct within the workplace by employees, officers or directors of the organization. [2]

  7. PDF - Wikipedia

    en.wikipedia.org/wiki/PDF

    Before PDF version 1.5, the table would always be in a special ASCII format, be marked with the xref keyword, and follow the main body composed of indirect objects. Version 1.5 introduced optional cross-reference streams, which have the form of a standard stream object, possibly with filters applied. Such a stream may be used instead of the ...

  8. Housekeeping - Wikipedia

    en.wikipedia.org/wiki/Housekeeping

    Housekeeping is the management and routine support activities of running and maintaining an organized physical institution occupied or used by people, like a house, ship, hospital or factory, such as cleaning, tidying/organizing, cooking, shopping, and bill payment. These tasks may be performed by members of the household, or by persons hired ...

  9. Blue-collar worker - Wikipedia

    en.wikipedia.org/wiki/Blue-collar_worker

    A third type of work is a service worker (pink collar) whose labor is related to customer interaction, entertainment, sales or other service-oriented work. Particularly those service jobs that have historically been female dominated such as nurses, teachers, early childhood educators, florists, etc. [1] Many occupations blend blue, white, or ...