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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
E-procurement. Purchase-to-pay. Super-apps. v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [ 1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [ 2] studied the value of an organization's help desks.
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In the United Kingdom, telephone numbers are administered by the Office of Communications ( Ofcom ). For this purpose, Ofcom established a telephone numbering plan, known as the National Telephone Numbering Plan, which is the system for assigning telephone numbers to subscriber stations. Telephone numbers are of variable length.
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999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. All calls are answered by 999 operators, and are always free. [ 2] Approximately 35 million 999/112 calls are made in the UK each year, with 74% from mobiles and 26% from landlines in 2022.