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  2. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    The customer is always right. For other uses, see The customer is always right (disambiguation). " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall ...

  3. César Ritz - Wikipedia

    en.wikipedia.org/wiki/César_Ritz

    César Ritz. César Ritz, born Cäsar Ritz (23 February 1850 – 24 October 1918), [1] was a Swiss hotelier and founder of several hotels, most famously the Hôtel Ritz in Paris and the Ritz and Carlton Hotels in London (the forerunners of the modern Ritz-Carlton Hotel Company ). He was an early hotel chain founder known as "King of Hoteliers ...

  4. Consumer sovereignty - Wikipedia

    en.wikipedia.org/wiki/Consumer_sovereignty

    Consumer sovereignty in production is the controlling power of consumers, versus the holders of scarce resources, in what final products should be produced from these resources. It is sometimes used as a hypothesis that the production of goods and services is determined by the consumers' demand (rather than, say, by capital owners or producers).

  5. ‘The Customer Is NOT Always Right!’: Here’s What Retail ...

    www.aol.com/customer-not-always-retail-workers...

    The old adage that "the customer is always right" has got to be somewhat responsible for all the belligerent and entitled customers workers have to deal with. No matter what they say, do, or want ...

  6. The Customer Isn't Always Right, Especially When She's ... - AOL

    www.aol.com/news/2012-10-29-the-customer-isnt...

    When it comes to customer service disputes, there's an old adage in the retail industry: The customer is always right. In reality, of course, the customer is frequently in the wrong, whether it's ...

  7. 10 Actually Harmful Baby Boomer Beliefs That Really Need to ...

    www.aol.com/10-actually-harmful-baby-boomer...

    1. "The Customer is Always Right" This customer-service saying is from another time when customers typically acted with more decorum. Nowadays, there are plenty of rude, disrespectful, and just ...

  8. Marshall Field - Wikipedia

    en.wikipedia.org/wiki/Marshall_Field

    Marshall Field. Marshall Field (August 18, 1834 – January 16, 1906) was an American entrepreneur and the founder of Marshall Field and Company, the Chicago-based department stores. His business was renowned for its then-exceptional level of quality and customer service. Field is also known for some of his philanthropic donations, providing ...

  9. Reliability of Wikipedia - Wikipedia

    en.wikipedia.org/wiki/Reliability_of_Wikipedia

    Criteria for evaluating reliability. The reliability of Wikipedia articles can be measured by the following criteria: Vandalism of a Wikipedia article. The section on the left is the normal, undamaged version; and on the right is the vandalized, damaged version. Accuracy of information provided within articles.

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