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  2. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    The customer is always right. For other uses, see The customer is always right (disambiguation). " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall ...

  3. Consumer Bill of Rights - Wikipedia

    en.wikipedia.org/wiki/Consumer_Bill_of_Rights

    The right to redress provides for consumers to receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods, or unsatisfactory services. For example, a consumer should be able to go to consumer court against mobile phone companies that put hidden charges on the bill that were not previously explained, or ...

  4. ‘The Customer Is NOT Always Right!’: Here’s What Retail ...

    www.aol.com/customer-not-always-retail-workers...

    The old adage that "the customer is always right" has got to be somewhat responsible for all the belligerent and entitled customers workers have to deal with. No matter what they say, do, or want ...

  5. Consumer sovereignty - Wikipedia

    en.wikipedia.org/wiki/Consumer_sovereignty

    Consumer sovereignty in production is the controlling power of consumers, versus the holders of scarce resources, in what final products should be produced from these resources. It is sometimes used as a hypothesis that the production of goods and services is determined by the consumers' demand (rather than, say, by capital owners or producers).

  6. Bad customer service? It's a lot smarter to treat customers right

    www.aol.com/2009/04/30/the-consequences-of-bad...

    Is the customer always right? OK, they're not always right. But shouldn't consumers at least feel as though they are valued? Particularly in today's economy, where customer retention and growth is ...

  7. The Customer Isn't Always Right, Especially When She's ... - AOL

    www.aol.com/news/2012-10-29-the-customer-isnt...

    When it comes to customer service disputes, there's an old adage in the retail industry: The customer is always right. In reality, of course, the customer is frequently in the wrong, whether it's ...

  8. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    an entrepreneur or trader (sometimes a commercial Intermediary) - a dealer who purchases goods for re-sale. [ 8][ 1] an end user or ultimate customer who does not re-sell the things bought but is the actual consumer or an agent such as a Purchasing officer for the consumer. [ 8][ 1] A customer may or may not also be a consumer, but the two ...

  9. De gustibus non est disputandum - Wikipedia

    en.wikipedia.org/wiki/De_gustibus_non_est_di...

    De gustibus non est disputandum. De gustibus non est disputandum, or de gustibus non disputandum est, is a Latin maxim meaning "In matters of taste, there can be no disputes" (literally "about tastes, it is not to be disputed"). [ 1][ 2] The phrase is commonly rendered in English as "There is no accounting for taste (s)." [ 3]