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The customer is always right. For other uses, see The customer is always right (disambiguation). " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall ...
Most important, it offered credit, usually in the form of charge accounts. It introduced the customer-is-always right policy, and offered money-back guarantees. Jordan Marsh was always known for implementing new technology as well, one of the first stores to feature electrical lights, glass showcases, telephones, and elevators. It also ...
"The Customer Is Always Right" served as the opening sequence for the film Sin City, which featured Josh Hartnett and Marley Shelton. The sequence served as the original proof of concept footage that director Robert Rodriguez filmed to convince Frank Miller to allow him to adapt Sin City to the silver screen.
‘The Customer Is NOT Always Right!’ The old adage that "the customer is always right" has got to be somewhat responsible for all the belligerent and entitled customers workers have to deal with.
We're all familiar with the old saying "the customer is always right." While that well-worn adage may make good business sense to your boss and those in the customer service department, it's often ...
When it comes to customer service disputes, there's an old adage in the retail industry: The customer is always right. In reality, of course, the customer is frequently in the wrong, whether it's ...
Ritz was the first to mandate that "the customer is always right". [2] His code was "See all without looking; hear all without listening; be attentive without being servile; anticipate without being presumptuous. If a diner complains about a dish or the wine, immediately remove it and replace it, no questions asked." [2]
Consumer sovereignty in production is the controlling power of consumers, versus the holders of scarce resources, in what final products should be produced from these resources. It is sometimes used as a hypothesis that the production of goods and services is determined by the consumers' demand (rather than, say, by capital owners or producers).