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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [ 15 ] [ 16 ] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [ 17 ]
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Dish Network acquired Boost Mobile on July 1, 2020, as part of an agreement with T-Mobile.The agreement with T-Mobile allows Dish to use T-Mobile's network until 2027. On July 19, 2021, Dish announced an agreement with AT&T to use AT&T's network until 2031 and the option for AT&T to use Dish's wireless spectrum on their network.
I was a faithful Boost Mobile customer for years but recently I switched to Virgin Mobile and took my phone number with me. I had $20 in Write us at HelpMe@WalletPop.com. Q.
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Uses a mix of AT&T Mobility, T-Mobile US Voice over LTE and the Boost Mobile Voice over New Radio Network. Depending on device [10] Uses AT&T Mobility and T-Mobile US 4G LTE and 5G Networks for majority of devices and Boost Mobile's Standalone 5G Network for certain devices and availability [10] 7.3 [5] (Q1 2024) Contiguous US EchoStar Corporation
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