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Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox.
4. At the top of your browser window, click To help protect your security, your web browser blocked this site from downloading files to your computer. The download window prompt will open again. 5. Click Save and save the file to your desktop or similar location. IMPORTANT: Once you click Save, the file will download in the background. Please ...
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Use a removable USB flash drive to transfer the file onto another computer. Sign in to Desktop Gold on the second computer. Click the Settings icon. While in General settings, click the My Data tab. Click Import. Select the file you moved over using the USB flash drive. If prompted, enter the password you created for this export file.
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The problem could be caused by server delays due to a lot of people accessing their email at once. Usually this is resolved in just a few minutes. Be aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. Ask the sender to resend the picture using JPG or GIF file format. Check the attachments
A file containing your data will then start to download to your computer or device. Cancel your download request: 1. Go down to "Download Request In Progress." 2. Click Cancel the download request. 3. Beside the current download request, click Cancel request.