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  2. Report abuse or spam on AOL

    help.aol.com/articles/report-abuse-or-spam-on-aol

    Unsolicited Bulk Email (Spam) AOL protects its users by strictly limiting who can bulk send email to its users. Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page .

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information, usernames, passwords, or other account information. • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s ...

  4. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    Scammers can use your email to target you directly. And, unfortunately, plenty of email phishing scams today are more sophisticated than the older varieties that would directly ask for your ...

  5. Close your account - AOL Help

    help.aol.com/articles/close-your-account

    • Each username on an account must be closed separately. • Primary usernames can't be closed until 30 days after all additional usernames and designated primary usernames are closed. • You can only close your account if it has no remaining balance and it's been 90 days since you canceled your active subscriptions and paid plans.

  6. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  7. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    If you experience any of the signs below, it's likely your account is being spoofed. Please be aware that unrecognized emails in your sent folder is not a sign of a spoofed account and is an indicator that your account was hacked. • Your contacts are receiving emails that you didn't send. • You receive spam emails from your own email address.

  8. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

  9. Manage spam in AOL Mail

    help.aol.com/articles/manage-spam-in-aol-mail

    While 99.9% of spam, malware and phishing emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific sender aren't good and helps us make AOL Mail even better at recognizing future spam emails.