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"It has improved the whole boarding process, so you see less crowding at the gate," American Airlines senior vice president of airport operations told CBS News. Industry experts praised the move ...
Airlines typically have workarounds for that, and American noted Wednesday that customers traveling with a companion in an earlier group can simply have a gate agent “override the alert” to ...
Experts said that in addition to enforcing the rules and efficiency when boarding the plane, airlines like to reward their highest paying and frequent flyers with early boarding as a perk, so they ...
American Airlines might stop you. In an apparent effort to reduce the headaches caused by airport line cutting, American has rolled out boarding technology that alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group.
Families, for example, might be booked on several different reservations across more than one group, he said. Airlines typically have workarounds for that, and American noted Wednesday that customers traveling with a companion in an earlier group can simply have a gate agent “override the alert” to continue boarding.
American Airlines is bolstering its technology to ensure that passengers board only when their assigned group is called as airports prepare for holiday travel, the airline announced in a release ...
American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass and asks the customer to rejoin the line when their boarding group is called. In some instances where a customer may be able to board out of order, like when traveling with a companion of higher status, the agent has a quick way to ...
Therefore, a flight departing London to New York on American Airlines is subjected to the regulation, whereas the return journey on the same airline is not. On the other hand, if a flight from New York to London was operated by an EU carrier, such as Lufthansa or Air France , Regulation (EC) No 261/2004 would apply.