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  2. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    Using the Windows taskbar; Using the Programs menu; Using the Windows taskbar 1. On the Windows taskbar, next to the clock, right-click the ZoneAlarm icon, and then click Shutdown ZoneAlarm. Note: If you don't see the icon next to the clock, click the arrow next to the clock to reveal the hidden icons. 2. Click Yes. Using the Programs menu 1.

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.

  5. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  7. Use POP or IMAP to sync AOL Mail on a third-party app or ...

    help.aol.com/articles/how-do-i-use-other-email...

    Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider." IncrediMail – Follow steps "How do I reconfigure my email account?" iPhone Mail app – Follow steps to "Set up your email account manually."

  8. Enable or disable your browser's Password Manager and search ...

    help.aol.com/articles/how-do-i-enable-disable...

    Use the Browser Password Manager as a secure and easy way to manage your online passwords and credentials. Enable or disable the Password Manager

  9. Pin AOL.com to your Windows 10 Start menu - AOL Help

    help.aol.com/articles/how-to-pin-aol-com-to-your...

    The AOL homepage can be pinned to your Start menu to avoid having to open your browser and manually enter the web address. Pinning an item to your Start menu creates a tile that acts like a shortcut to a website you use the most. Your pinned tiles can be found in the right panel of your Start menu. Just click the tile to open up the website on ...