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An automated attendant serves a very specific purpose (replace live operator and route calls), whereas an IVR can perform all sorts of functions (telephone banking, account inquiries, etc.). An AA will often include a directory which will allow a caller to dial by name in order to find a user on a system.
Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number.; Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece.
In combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a better caller experience and workforce efficiency. IVR systems are often combined with automated attendant functionality. The term voice response unit (VRU) is sometimes used as well. [2]
Modern automated time and attendance systems require employees to touch or swipe to identify themselves and record their working hours as they enter or leave the work area. Originally this consisted of using a RFID electronic tag , a barcode or a QR Code badge but these have been replaced by biometrics (vein reader, hand geometry , fingerprint ...
See also Automated attendant. The end-to-end sequence of operations performed by a network from the instant a call attempt is initiated until the instant the call release is completed. In data transmission , the operations required to complete all three phases of an information transfer transaction.
We mean it. Read no further until you really want some clues or you've completely given up and want the answers ASAP. Get ready for all of today's NYT 'Connections’ hints and answers for #617 on ...
A flight attendant revealed the secret meaning behind the airplane chime sounds you hear during a flight.
The U.S. Treasury's payment system won't be touched by Elon Musk's government efficiency team, Treasury Secretary Scott Bessent told Fox Business on Wednesday, adding that any decisions to stop ...